![]() Before I went there I had checked my email at home so when I got to the coffee shop the battery was about 91% around 10:21 that morning.į11 shows some menu that has those options as well as options on where to boot from. I worked on my computer for several hours. The following day, I thought I'd give the new battery a spin down at the local coffee shop. About an hour later, the capacity of the new battery reached 100% with a remaining capacity value of 55,955 mWh. ![]() I was pleased with the outcome of this change so I went to bed a little while afterwards to let it charge up to 100%. The change in capacity is significant, and in a good way.īefore the battery change, the old battery was at 100% but had a remaining capacity of 6,095 mWh even while it was plugged in.Īfter the change, the new battery, which had an initial charge of 65% with a remaining capacity of 36,444 mWh. I'm looking at the battery report, which fortunately has been within the last three days so I can see in the report where the battery was replaced because there is an entry that says "Battery changed". The manufacturer of the replacement battery is not Dell but an OEM. Could outside weather conditions factored into this random behavior? So the package, despite being layered in cardboard, foam, and an anti-static bag, sat out on my front porch in the 25-30 degree F weather for a few hours. Whats more, only of the people who live in the house either didn’t here the delivery person, or the delivery person didn’t knock. According to the shipping log, the battery was still at a shipping facility over the weekend. Could something in the canned air corrupted something?Īnother factor, I had tracked my package with UPS. Even with the added protection of a plastic keyboard cover, there was plenty of junk in there. Two nights ago when I installed the battery, I had blown out as much dirt, hair, dust, and keyboard crud with a can of compressed air. But new this new issue started last night when I got home. I event let the battery run for about 6 hours just to test the fitness of the new component ant it worked splendidly. A few seconds later according to the log an Event 42, Kernel-Power occurs stating that “The system is entering sleep” and “Sleep Reason: Battery”.Įither I installed a bum battery or the computer is rejecting it. Even with a BSCS, the log is still greek to me, but one thing that caught my interest was that there was an information notice that a “Critical Battery Trigger Met” (Event 524, Kernel-Power) which makes no sense because the battery is plugged in and fully charged. Checked the Event Viewer in the Microsoft Administrative tools. ![]() Shut down and ran the Dell Support Diagnostics tests (F11 then use F12 to scroll down to Diagnostics), ran that and it found nothing. I’ve performed every diagnostic test on this device. They battery works like it should…or at least I hope it is.Ī new problem has started with my computer where my computer suddenly hibernates as if the battery was drained, but the computer is plugged in.Īccording to the Dell Support forum, when something like this happens, there should be a sequence of amber and white led blinks, which I never catch. ![]() ![]() I was very pleased with receiving a new battery replacement for my Dell XPS 13 9350. ![]()
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